Customer chases 'when are you coming?'
Deposit paid, then radio silence for six weeks. Customers assume the worst and start ringing three times a day. Nobody's happy.
For conservatory & glazing installers
Sell the install, run it well and keep the customer confident.
Connect the customer, quotation, proposal, schedule, site evidence, variations and handover record from the first enquiry to the final review.
Takes around 2 minutes. No card required. You get a practical score for install records, sign-off, reviews and referrals.
No card required. Inspect the sample workspace first, then try Keystone on one live job when you are ready.
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Where the work gets lost
The everyday gaps that cost time and money
Base-prep arguments after the glass goes up
'That wasn't like that when you started.' Without dated base-prep photos, small defects turn into large disputes.
Delighted customers who never leave a review
You do a lovely job. They forget. Two weeks later the enquiry pipeline hasn't grown and nobody's tagged you on Facebook.
How Keystone helps
Win the work, run the job and close it properly.
Quote and present the installation professionally
Keep the customer and itemised quotation connected, then use the chosen quotation as the commercial source for a project-specific proposal.
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Base-prep evidence stays with the job
Capture the relevant photos and notes against the assigned installation so the office can find the record without chasing different phones.
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A handover pack the customer keeps
Prepare a branded completion report from selected job evidence and retain customer sign-off in the connected closeout record.
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Reviews and marketing proof from completed work
The office can follow up for a Google review and create draft marketing assets from approved finished-job evidence before anything is published.
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Customer feedback
"The customer portal changed how our installs feel. Clients know exactly where we're up to and they see the care that goes into base prep. It's the small things that turn a good install into a five-star review."
Gavin Jones
Shire Conservatories
Frequently asked
Questions conservatory & glazing installers ask before signing up
Is Keystone suitable for UK conservatory and glazing installers?+
Yes — Keystone is built for small UK installers of conservatories, orangeries, replacement roofs, windows and doors. The branded customer portal and handover pack keep the customer informed and make the finished work easier to present.
Does the customer portal work with our own brand?+
Yes. The portal, progress updates and handover pack all sit on your brand — logo, colours and business name — not ours. Customers experience Keystone as your platform.
Can we capture base-prep evidence to avoid disputes after the glass goes up?+
Installers can capture relevant photos and notes against the assigned job. The office can then select reliable dated evidence for customer communication, variations and completion.
Does it integrate with FENSA, CERTASS or warranty scheme reporting?+
Keystone does not submit directly to FENSA, CERTASS or a warranty scheme. Its job evidence, completion report and sign-off can support your separate scheme workflow, but Keystone does not claim certification or guaranteed audit acceptance.
How do we get more Google reviews from finished installs?+
Keystone helps the office identify review-ready completed jobs and send a review request through the configured workflow. It can also prepare draft marketing assets from finished-job evidence for review before publishing.
See the complete install journey in one workspace
Explore the sample workspace before committing, then start a 14-day free trial when you are ready to run one real installation through Keystone.
No card is required. Start with a real job, explore the demo first, or book a short review if you want help deciding.