Customer chases 'when are you coming?'
Deposit paid, then radio silence for six weeks. Customers assume the worst and start ringing three times a day. Nobody's happy.
For conservatory & glazing installers
Keep customers updated from base prep to handover.
Branded customer portal, base-prep evidence, clean handover pack and a simple Google review request when the customer is happiest. Every install becomes proof for the next enquiry — without extra admin.
Takes around 2 minutes. No card required. You get a practical score for install records, sign-off, reviews and referrals.
No card required. Try Keystone on one live job, or book a short review if you want to talk it through first.
site.keystoneai.uk
Where the work gets lost
The everyday gaps that cost time and money
Base-prep arguments after the glass goes up
'That wasn't like that when you started.' Without dated base-prep photos, small defects turn into large disputes.
Delighted customers who never leave a review
You do a lovely job. They forget. Two weeks later the enquiry pipeline hasn't grown and nobody's tagged you on Facebook.
How Keystone helps
Keep every job update, photo and decision together.
A customer portal on your brand
Live progress, next step, expected date and a place to sign things off — all on your brand, not ours. Customers know what is happening before the first pane goes in.
site.keystoneai.uk
Base-prep evidence, timestamped
Every stage — dig, base, DPC, first glass — captured against the job with time and GPS. If anything's questioned later, you've already got the answer.
site.keystoneai.uk
A handover pack the customer keeps
Branded completion report with photos, materials, aftercare and warranty details. The kind of pack customers show their neighbours — which is how the next enquiry starts.
site.keystoneai.uk
Reviews and social posts, drafted from the job
Sign-off prompts a simple Google review request. The same finished job becomes a draft social post — queued for your approval before it goes to Facebook, Instagram and your Google Business Profile.
site.keystoneai.uk
Customer feedback
"The customer portal changed how our installs feel. Clients know exactly where we're up to and they see the care that goes into base prep. It's the small things that turn a good install into a five-star review."
Gavin Jones
Shire Conservatories
Frequently asked
Questions conservatory & glazing installers ask before signing up
Is Keystone suitable for UK conservatory and glazing installers?+
Yes — Keystone is built for small UK installers of conservatories, orangeries, replacement roofs, windows and doors. The branded customer portal and handover pack keep the customer informed and make the finished work easier to present.
Does the customer portal work with our own brand?+
Yes. The portal, progress updates and handover pack all sit on your brand — logo, colours and business name — not ours. Customers experience Keystone as your platform.
Can we capture base-prep evidence to avoid disputes after the glass goes up?+
Every stage — dig, base, DPC, first glass — is captured against the job with time and GPS. If a defect is questioned weeks later, you've already got dated evidence of what the base looked like when you left it.
Does it integrate with FENSA, CERTASS or warranty scheme reporting?+
Keystone doesn't submit direct to FENSA or CERTASS, but the completion pack — photos, materials, aftercare and sign-off — gives you everything you need to notify and to satisfy warranty-scheme audits without rebuilding the record from scratch.
How do we get more Google reviews from finished installs?+
Sign-off triggers a friendly Google review nudge at the exact moment the conservatory looks its best. The same finished job also becomes a draft social post — queued for your approval before it goes to Facebook, Instagram and your Google Business Profile.
Check where install proof and review follow-up are getting lost
Take the audit first if you want a quick view of where updates, completion proof and review follow-up are slipping. Book a review if you want us to walk through the gaps with you, or start a 14-day free trial when you are ready to run one live install through Keystone.
No card is required. Start with a real job, explore the demo first, or book a short review if you want help deciding.